Privacy

The Arthur C. Clarke Award is committed to fulfilling our obligations under the General Data Protection Regulation (GDPR) act and our other legal requirements, and we aim to explain our approach to data capture and data use as simply and transparently as possible.

What data do we collect?

As part of our regular operations we may collect different types of information including but not limited too:

Name, job title and place of work.

Contact information such as email address, phone number and business or home address or postcode.

Personal or demographic information.

Financial information, including bank and credit card details, will be requested as part of any booking procedure but we do not store customer banking or credit card information and this is protected by our payment processing supplier, currently Eventbrite.com

Digital data collected by web traffic logging cookie software installed on our website, which you can choose to accept or decline via your own web browser, as well as insights and demographic data available via third party social media sites, search engines, digital advertising and similar where you have engaged with our content or channels and which is usually presented as anonymous and aggregated statistical data.

Other websites, social media pages and digital advertising

Our websites and social media channels may contain links to other websites of interest, but these are not covered by our privacy policy and we recommend looking at the privacy policy for each website in question.

Likewise, if you engage with us via one of a social media accounts our access to your data and personal information will be dependant on your own privacy settings for that account and your data will be covered under the privacy policy of that company rather than ours.

Interaction with our website and social media channels may result in your being presented with advertising campaigns linked to the Arthur C. Clarke Award, for example re-targeted ads made available through digital display networks on other websites or via your own social media pages.

How we use this information

We collect data in order to deliver on and improve the award and to enable future communications with our fan base and professional contacts.

Our data and information use falls under three main areas of the GDPR act as follows:

Consent

All of our business to consumer marketing activity is conducted after explicit consent has been given, for example ticking a box on an information form (commonly known as an opt-in) agreeing to receive future communications from us, and confirming the methods of communication you agree to.

We will not share customer data with any third parties without securing additional consent.

Digital communications such as our email newsletter also contain the option to unsubscribe manually at any point, or we can be contacted to update your records with us.

Performance of a Contract

Upon purchasing something from us such as event ticket we enter into a customer and supplier relationship whereby we may use your data to contact you or otherwise improve the service we offer.

Legitimate Interests

The majority of our consumer marketing and communications activity is covered by the Consent area listed above, however we may also deploy data for the legitimate promotion of the award in business-to-business areas e.g. during the award’s Call For Submissions period.

If you believe that the information we hold on you in incorrect or incomplete, or would like details of the information hold on you, please write to:

The Directors,
The Arthur C. Clarke Award,
55 Burtt House, Fanshaw Street,
London, N1 6LE